It is vital that you enter all the correct details for your shipping address including apartment or suite numbers where they apply. As wholesalers our profit margins are too low to absorb these costs. Any charges for address corrections will be passed on to the customer if the address is incorrect in any way.

Common mistakes are wrong zip/postal codes, lack of road directionals (SW, NE etc), lack of “Street”, “Avenue”, “Terrace” etc after the street name and lack of the apartment/suite/unit numbers associated with the address.

All shipping will be done with Canada Post, please expect a 5-10 day delivery time (includes; order preparation, posting and possible delays due to covid).

The shopping cart does give you a chance to review your entire order including the address before you check out. Please take that time to ensure your details are correct.

Out of Stock / Back order

In the unlikely event that we are out of stock of a product, if it does not effect a large portion of your order, a notice will be put on your invoice and the missing item will be refunded (for Debit/PayPal purchases) If the item(s) make up a large portion of your order, we will contact you to either select an alternate item or see if you want to hold the order.

Please be sure to check your email or voicemail so your order is not delayed.
Thank you for reading and understanding this Policy Page and if you have any questions, please be sure to contact us. We will respond to your email within 24 business hours.